Choosing a reliable pool company was a decision we took very seriously. We had several companies come to our house to give estimates and we knew as soon as we met with Chris that The Pool Boss would be our choice. Everyone we had contact with was exceptional -from the office staff, to the installation team, to the service team. We received email reminders whenever their employees were scheduled to work at our property. Their consistent communication made this process easy for us. Their valet service for weekly cleaning was excellent. Don and Mike arrived on time and kept our pool clean and sparkling. We highly recommend The Pool Boss. They made our dream of a relaxing backyard come true.

Choosing pool boss to do our pool was the best decision we made. Chris, Terry, and his team did an amazing job turning our dream into a reality. From our initial meeting, Chris really listened to us and gave us exactly what we wanted. Terry was wonderful in the design and picking out our selections. They never try to push or up-sell you. They really made us feel comfortable with every decision. Genero our project manager was fantastic. We were always kept updated, we knew exactly what was happening one day to the next. Any questions he was always quick to respond. His team was always professional on site and everything went seamlessly and if there was an issue it was immediately handled. They went above and beyond our expectations and we could not be more grateful for them.

The Pool Boss built our in-ground pool in Paramus, NJ in 2018, and it was the best decision we have ever made. Everything from start to finish was seamless, and we have been enjoying our pool immensely for the last 4 years. Chris and his team have been incredibly responsive anytime we have had any questions, and they offer a top notch weekly service as well as seasonal opening/closing service which we partake in. I often hear my neighbors complaining about other pool service companies, and it just makes us even more confident in having chosen The Pool Boss for our ongoing pool needs. I wholeheartedly recommend The Pool Boss to anyone I know!

We hired Platinum back in 2020. With the increased demand for pools we had to wait awhile to get started. They always answered our questions quickly and took time to explain everything to us. We have never owned a pool and so the interaction from our sales rep Mike along with the staff was tremendous. Once construction started they were there every day until the job was completed. We went with their recommendation of Moen landscaping to do our decking, outdoor kitchen and pergola. The Moen team worked extremely fast in lock step with Platinum to get our job done quickly. The workmanship from both organizations is exceptional and the customer service is top notch. They have had great patience in answering all our new pool owner questions. I highly recommend partnering with both of these companies for your pool/patio project. We can’t wait to open the pool up in April.

The Ranallo’s

Hands down the best construction company ever! Terry and Chris are amazing and their team is absolutely phenomenal. I’ve yet to have one bad experience with anyone from the team and I’ve been using them for everything related to my pool since our first consultation in 2020. They did an amazing job and no other company will ever get my future business once it comes to my pool! Thank you and your team for being such efficient and professional vendor!

By far my favorite contractors to date. From start to finish they were on top of their trade and built a pool exactly how I imagined it. The design phase went through many changes and our designer Chris worked patiently with us until we had exactly what we wanted. Before construction began they had a pre-construction meeting where we dotted all i’s and crossed all t’s and we knew exactly what to expect (and even made some minor last minute changes). Their workers were kind, respectful, always on time and did a fantastic job. I love my custom plunge pool/spa!

Thank you Pool Boss for making our “Dream Backyard Oasis” come true. It has been a pleasure working with The Pool Boss team especially Gennaro, Matt Nicastro, Eric, Matt and their amazing plumbing and electrical contractors JT and John.

From start to finish The Pool Boss team made sure that our “Dream Backyard Oasis” would turn out just like we imagined it!

Sincerely,
Belinda Planas

From concept to construction to closing up the pool as first-time pool owners, Platinum was exceptional every step of the way. As first-time pool owners we needed to rely on Platinum’s experience and insight and they were transparent and delivered. Any time we had a question or concern Platinum responded in a timely manner and addressed our requests clearly and expeditiously. Whether you are building your first pool or you are a seasoned owner looking for a quality partner in your next project, I would recommend Platinum Pool.

You get what you pay for. Platinum Poolcare is, without doubt, the very best, They are efficient and timely. I will continue to use them.

Mike O’Malley has been a great contact person.

I highly recommend only the Pool Boss for the installation of your dream swimming pool!

Chris, Terry and the entire team at Pool Boss are true professionals. They are responsive, reliable and such a pleasure to work with. We had such an amazing experience from start to finish. They transformed our backyard into a dream vacation spot. The pool design is absolutely beautiful. We have a cool sundeck that we use all the time in the shallow end and a long bench in the deep end which everyone loves!

We were completely amazed the first day of our installation and how fast the pool was installed. Chris showed up and stayed the entire day, guiding his team and ensuring everything was just perfect. He is a true professional, very helpful and really cares about his customers.

We have been using the weekly valet service every week to clean our pool. I definitely recommend signing up for the weekly valet. It’s worth every penny. The technician that maintains our pool is also so professional, and friendly. He’s one of our favorites! He does such a thorough job every time he cleans our pool and doesn’t leave until our pool is crystal clear!

I also recommend an automatic pool cover. We did not purchase one which we regret. It’s an added cost but would be worth it.
It’s great for safety if you have children and if it rains your pool will stay protected and clean!

Working with the Pool Boss has been nothing but best in class service! Don’t waste your time researching other companies. You won’t find any other company with the same expertise and customer service as the Pool Boss!

We just had our new pool completed by The Pool Boss and I can’t express enough how much of a pleasure it was working with Chris, Terry and the entire team, from Design all the way to maintenance. This was a very big project and investment for us and they made us feel so comfortable with the entire process, they made us feel like family, it’s like we had known each other forever. They are one of the most professional, respectful and honest company’s I have ever dealt with. When there were unforeseen circumstances, they took care of everything. They went above and beyond our expectations and we could not be more grateful that we chose them. They are incredible and what they do and they are absolutely genuine.

Pool Boss exceed our expectations! We were referred by a friend and couldn’t be happier with our experience. The entire process was completely effortless, from meeting with Chris at the initial consultation, to communicating with Terry about the details, down to introductions to recommended vendors, it truly has been seamless. Once the project started, they kept us informed as to what was happening, and continued to keep us in the loop throughout the installation. Matt and Gennaro, our project coordinators, were extremely responsive and truly wonderful to work with… We would HIGHLY recommend Pool Boss!

The Pool Boss has been nothing short of spectacular. They handled everything, soup to nuts. They were patient and informative in the design process, guided us with realistic and reasonable timelines, handled all the permits (which can be very difficult in my town), and put us in touch with great vendors for hardscaping and other rock features. The installation was quick and painless (and came out great) and we continue to use them for pool maintenance and service (e.g., cleaning, winterization). I would recommend them without hesitation!

Mark is the definition of superior customer service. Throughout the inception, design, and construction phase of our project he constantly reached out to assist and provide support if needed. He went above and beyond expectations when coordinating efforts with permitting/HOA approvals and subcontractor management efforts. Mark seemingly works around the clock and makes the customer a priority when he has a multiple of functions and projects. More than anything Mark displays great integrity and transparency when guiding the customer with vendors in which they utilize for additions outside of the pool construction and options available which meet budgetary requirements. I would build and commit to future projects through Platinum Pools solely for Marks involvement.

The process of designing a pool is not an easy one, especially when family members have different visions of what the pool should look like. Mark was a critical partner for us during the design process – offering suggestions and practical advice for options for us to consider. His experience was invaluable during the process. He shared examples of client projects they’ve completed and offered multiple solutions for our backyard space. He completed countless revisions to ensure our family was happy with the final design and was patient with us to make final decisions for the project. We greatly appreciate his expertise and partnership and look forward to a beautiful, completed pool!