When we decided to get a pool at our house in West Hollywood near Hollywood Hills, there was a lot of uncertainty–do we have enough space for pool, would city approve pool to be built in the front yard of our HPOZ property, and would we be able to afford it. We embarked on this project with very little knowledge of what it takes to construct a pool, cost of maintenance etc. but knew in this post-covid craziness we need a sanctuary for our two young kids. We started to lookup online and were astonished by so many homeowner’s bad experiences with inexperienced pool contractors with construction taking over 6 months and cheap materials leading to unexpected downstream repair costs. Fortunately with divine grace, we found Kerri McCoy of Custom Derian Pools! They had excellent reviews (as you can tell). Billy from sales showed up promptly, he was super knowledgeable and quickly identified all potential issues we may be facing given our situation. We got a detailed (all-inclusive) quote in writing along with 3D imagery of the pool design. City permits were submitted promptly, but approval took a while. After requiring some modification to original plans, the City approved it (yay). We didn’t need soil samples. Within a week of this approval, Kerri got the whole project rolling. She is a super-woman! Custom pools is what she does along with anything and everything that goes around it (full landscaping etc). She is very very efficient, she has a wonderful team of skilled and courteous workers. Ones the project started, it was like a clockwork…workers showed up on time, worked around the clock, knew what they were doing (without Kerri watching over them), were very courteous, and didn’t leave until the work was done. It started with demolition, then came a mini Bobcat for excavation/dig, followed by steel rebar install, and trench digging for plumbing. Every step of the way Kerri would swing by to make sure project was on time and meeting the standards. We have a number of planned city inspections and passed each one without a hitch. Gunite was the highlight of whole process since it transformed the big hole in the ground into actual concrete pool. Then came the masons. We chose edge-to-edge concrete decking around the pool which made the small space look bigger. We chose black/white “Greek Key” tiles and “cool blue” pebblesheen plaster. We now have our 25×11 heated pool with 7×5 spa and auto pool cover. We chose “black” Poolpro cover which traps heat and in summer we never have to heat the pool. Jandy pool equipment (pump, gas heater, ozone purifier, filter) is very high quality, energy efficient, quiet and all fully remote automated. Whole project took around 3 months after city approval. We got to know Kerri who is an incredibly kind and genuine person. Thanks to her we have a high-end elegantly modern pool and the whole process was exciting, painless and without surprises. We really appreciate you making this so smooth! We ABSOLUTELY LOVE IT!!!
