We have been using Haven for 20 years and we have absolutely no problems with our pool. It is a pleasure to know that whenever our family wants to swim, the pool is ready. I have friends who use other services and constantly complain of problems they have. We did a 20-year refresh of the pool and it came out perfectly.
Jeff and Susan Siegel

Built our pool on an extremely challenging site, with a steep grade that required extra reinforcement on parts of the pool. The owners were always accessible throughout the process, contributing design ideas as well as suggestions on construction working with strict village codes. They even accommodated our needs by doing concrete work in autumn, and finishing the plaster and coping in spring so we were sure it would be ready before summer. The company always responds quickly to questions and requests. The weekly service is excellent.

Dear Craig,
You really had a hard job, rebuilding our pool and making it work. Much easier to start from scratch! Nevertheless, we ant to thank you so very much for everything you’ve done for us over the years. Every step of the way, from first introduction to all of your amazing team to very anxious phone calls from us during this last phase, has been like talking with friends who truly care. In addition,the professional and expert way every single thing was addressed, the honesty and tenacity you provided in every question or situation is remarkable.
When anyone asks for a recommendation, or if anyone wants to see the beautiful work you do,it would be my great pleasure to provide that.More importantly,it has been, and I hope will continue to be for many years to come, a privilege to work with you, to know you, and to maintain this relationship with all the people at Haven Pools
Thank you for everything-now and always!
With gratitude and warmest wishes,
Shelley Kates

We hired Haven Pools to build our gunite pool the summer of 2014. Haven Pools was referred to us by our builder. To be honest, we did not shop around for a pool company because we felt that referral from someone you trust is the key of picking out a contractor. I did do research about them online and check out business bureau on their reputations.
Well, now that summer is over….the pool is winterized and covered…..all I am going to say is we made a perfect choice to go with Haven Pools…..we now have a beautiful pool and spa, a backyard that we enjoy…..and that’s all thanks to Haven pools. The pool and spa definitely exceeded our expectations, we have no idea with a budget and limited size backyard……we could have what we now have.
We lived in Nassau county and we don’t have a big backyard…..so it was definitely a challenge to come up with a design that will utilize the backyard……keep in mind that I didn’t have an unlimited budget. I am also very particular to what I like and sometime I could be a pain Patrick and Craig who are the owners of Haven pools worked with us every steps of the projects. They listened to us, we discussed each design together, and they gave us valuable opinions and the best value for our money. They always kept us informed with the progress of the project and always gave us a quote before any work starts.
The workmanship of Haven is impeccable…. Their workers are extremely knowledgeable and professional……I have never worked with any contractors who are as professional/clean/neat/knowledgeable as the people at Haven.
We did hit a few hiccups during the project…..but again Havens pool worked with us in a timely and professional manner to resolve all of the issues even when times the issues were because we had a change of heart.
Most importantly, our pool is beautiful……the work they did…..the design…..the materials……the list can go on and on and on…..Each person…..who was at our backyard was amazed of the transformation Haven pools did …..the pool is truly amazing……I also have to mention that we have a spa/hot tub attached to the pool…..well…..for those of you who are going to buy one of those portable hot tub instead of one built…..please don’t do it……the spa is the best part……..Once you see Haven’s pool design/workman ship ….I think you would be sold.
I hope this review will help those of you who are looking for a pool contractor.
It was truly a pleasure to work with everyone at Haven Pools.

From Brian and Stella

Haven Pools was fabulous. My project was extremely difficult and it was handled with care and tremendous foresight. Craig, the owner, was intimately involved and his suggestions were spot on. The end result was better than expected and is suitable for publication in home and garden magazines. All visitors who see the pool are very complimentary. The best part was that the project was finished on time and the surrounding backyard was left in a pristine condition. I am an extremely discerning and demanding customer and I had no complaints at all. I highly reccommed Haven Pools!

Haven Pools has serviced my pool, my father’s pool, and my sister’s pool for over a decade. Haven’s employees are always respectful of my family’s privacy when they are maintaining our pools weekly. Whenever I look outside or swim in my crystal clear pool, I am proud to be using Haven Pools!
Last year Haven Pools installed an electric cover for the safety of my infant children. Haven was speedy and professional at completing the pool cover for my children’s safety. Haven Pools is a family oriented organization, and my family is happy to have them on our side. My sister is now having an electric cover put on her pool, too.

Thank you Haven Pools

I hired Craig and his team to construct our in ground gunite pool. Owing to the fact that we are on the long island sound we had to deal with getting permits from the DEC and Haven was extremely responsive and worked hand in hand with the engineering firm we hired to apply for the permits. Craig and his staff were always extremely responsive and available for any questions throughout the construction and after. The pool looks amazing and has already provided a summer’s worth of memories – I would recommend Haven to friends and family.

Haven Pools Inc. has been installing swimming pools and spas for my landscape design/build firm for over 17 years. In that time we have given them some very intricate pool designs as well as some very difficult and challenging sites. Each time Craig and his team conquered all the obstacles they faced with the install while still maintaining the highest degree of integrity. From a landscape architect / contractors view point, they are the most detail oriented, concerned for the client, and maintain a tight schedule and a very structured work environment. Working along side them on my projects is a pleasure and as part of my team, our installations are beyond my clients expectations. Craig approach’s all projects with pride, passion, and integrity. Something that is lacking in most contractors today. The results speak for themselves. Hands down, best pool contractor on Long Island.