We saw two elements of pools that we liked on two separate vacations. We decided to look for a company that could/ would build us the custom pool we wanted. Tom was the only contractor that we contacted that said he could build it. We hired him based on our interviews with him and his ratings. Tom came through on everything he said he would do. He guided us through the project, made suggestions, and gave us time to mull things over.
Tom always answered his phone and texts. And he still answers his phone helping us to learn more about all the functions of the pool! We feel very fortunate that we met Tom and he helped us achieve our dream backyard. We feel that Tom is family and wish him and you much success on your project!

We shopped around before settling on Tom & CPP; no buyers remorse here! The project was about 3 months from start to finish, the workers were great and stayed focused on tasks at hand everyday. Glad we went with the travertine, blue stone would have been too hot through the summer. Spa is perfect, great iPhone app to adjust temps & lights (definitely get the multicolor lights!) – we kept pool open through late fall for nighttime hot tub dips. There were what appeared like a few minor hiccups during installation but Tom was “nah…don’t worry we are on target to finish on time” and he was right. Big project but completed in timely manor, money (yes, a lot) well spent. Quick story – a competitor down by 6 Flags gave us a price for a lined pool, smaller deck, lower end stone for almost 30% more than our Gunite pool! Also, Tom was on project regularly but his foreman really didn’t need him around much…good workers!

Tom and his crew at Custom Pool Pros were very professional and responsive from day 1 – throughout the entire project. The quality of the work is excellent – even our town inspectors were blown away by work. We had a few monkey wrenches along the way (permits, water table, utilities) and Tom resolved all swiftly and creatively. Pool, pool decking, patio, outdoor kitchen, fence – they are a one stop shop and expertly managed all.

I spoke to a number of different pool companies before choosing Custom Pool Pros (and their sister company Brick Paver Pros). They had a great portfolio of work, positive reviews from clients and were very responsive throughout the process. We’re extremely pleased with our pool and patio, and consistently impressed with everyone on the team. We’d recommend Custom Pool Pros without hesitation.

Tom over at Custom Pool Pros was a true professional. I enjoyed the fact that he took the time to personally meet with us every step of the way to ensure we understood the process and that we were all aligned on the type of pool and details regarding the installation and overall timing to complete. Tom was also helpful in addressing landscaping issues that I had and he was able to quickly provide a solution for me. Overall we were very satisified with the service. The pool looks great and we were very happy the way it turned out including the pavers.

My husband and I had a great experience working with Custom Pool Pros. From the design to the construction of our pool and patio the experience, knowledge and professionalism Tom and his crew demonstrated was top notch. Construction began on time and finished on time, which I think is notable. We hired Custom Pool Pros based on a recommendation and would happily and confidently pass along the recommendation.

Tom was recommended to us by a close friend who said he did excellent work for them, and we had him repave our entire driveway with pavers. Tom was excellent throughout the entire process. He showed us various designs at his beautiful home office and then created a pattern that we really liked. The process was painless, the entire project was on time at a price that was competitive, and he stood behind the product and had fixed any issues we had, but really there were rarely any issues involved. In fact, to date there have been no issues. He has been available to discuss any concerns we have. I would recommend him highly to anybody who would like to get their patio paved.

I have owned my own businesses for over 30 years and the way I was treated by Tom and his company was so great that it inspired me to improve my business’s level of customer satisfaction. The pool came out fantastic, I get compliments from every friend or relative that has been to my home. The after the sale service that Tom has given me is nothing short of amazing. If you are considering a pool, contact them, it will be the best decision you’ll ever make!