Great Sales pitch, not much of craftsmanship. So it has been 3 years and 5 months since I had Outdoors and Beyond build pool and concrete decking around it at cost of close to $70,000 and it looked great, now that we have had some rain and project has aged things are happening, there is settling on one side deck, stones around the spa falling in to pool, tiles cracking, plaster patchy and areas of decking has these pop outs like someone has been hitting it with sledge hammer, I called on Shlomo Navama “Sol” owner of Outdoors & Beyond to have a look and may be can figure out a solution, it turns out there is nothing can be done since the concrete they have used has this material that is reacting to soil and popping out (I have 10 year old concrete in my back yard with same soil and no such issue), only solution would be to dig it out and redo the decking, and on settling on one side same issue the grounds have not been prepared properly so deck is separating from coping, again no solution but tear it out and start over again. I must say out the 3 different contractors I interviewed he sounded the most knowledgeable one, I turns out Sol is a great salesman but not much of craftsman, estimated cost of repair close to $18,000 and his response was we only give a year warranty on concrete, my suggestion to people trying to do business with him and his company ask for 5 years guarantee and hop he will be around to honor it, because no one should spend thousands for pool which has 10 year warranty on equipment but foundation and concrete work is not going to last as long.
