Contracted with this company on March 1st 2016 to renovate my pool and pool deck with a completion date of mid May 2016. We were able to use the pool at the end of June. This is August 7th 2016 and the pool is still not complete. There are issues with the plaster at one of the pool returns & in the spa not being poured correctly around the jets and stones sticking up from the bottom of the spa. The pool cover anchors still need to be installed. I have been trying to get a schedule for 5 weeks now and as of this past Thursday they are failing to respond. Their previous responses: “we have to check with the service guy who was out”; “we are very busy with other customers”; the Thursday prior to this past one was “they still needed to talk to their service guy, but would be out the next day (Friday). Lack of communication, quality of service, follow-up, customer service and project management are all huge negative issues with this company.

Love our new quartz plaster. Had been a painted pool since before we owned the house. The years and layers of paint was a nightmare. No matter what we did the paint peeled, bubbled and came off on your feet. So we finally bit the bullet and had Premier remove all the paint and the apply pool plaster. We chose Diamondbrite quartz and its really nice. A great change. Anyone with paint should consider switching to plaster, no chemicals all dissolving into your water.

Initially we had Premier out to fix a leak which was diagnosed by a local leak detection company. They had recommended Premier to do the fix.
We then had Dan from Premier out the following spring to give a proposal for a full pool remodel. We went back and forth over some details and signed contract in April 2012. Work as done April and May and took about 6 weeks. We did a full pool remodel and landscape makeover. We sued Premier for the pool and associated work and two other contractors for landscaping and gazebo.
The pool is stunning and we are very pleased with the project. The pool and backyard now fit our house and lifestyle.

Did a fabulous job on our 20×40 pool. The pool was never built correctly and there were problems from the start with the original builder. We lived with them and ultimately and predictably the whole pool basically needed to be redone. Not 15 years after being built but in only 7 years.
We did our homework and found Premier. They corrected a structural issue with the beam of the pool and increased the wall at the spa. The pool is great and we have peace of mind knowing it was done correctly.

In we had a major renovation done to our indoor pool and adjoining room. The general contractor , McFadden Homes hired Premier to do the pool work. We could not be happier with the way the whole area has turned out. The pool deck is now a oversize travertine tile that prior had been plain concrete. The interior is a medium blue quartz that really is very rich looking. We also installed a new automatic pool cover and updated all the equipment and electrical. The pool is now Salt with a UV system as well. It really not only all looks spectacular but functions equally as well.