With all the companies in Jacksonville who build pools stay away from this one. I did my due diligence and reviewed 5 companies.
This is a family owned business. Two brothers their sister Liz and ipone of their wives.
My one and only appt. was with Liz. She came into my home and was more interested in my decor. Asking where i bought my stools and pictures. She went n to say how she doesnt deal with complicated customers. She passes them on to her sister in law.
Liz started out warning me that even if i go with her they woundnt start the pool for four months.
She said it would take four days to get my estimate and drawings. A week went by. I called her and she didnt know who i was. After she remembered she sent me this drawing that was so childish. It was nothing that we had discussed. She didnt include my screen. How can a customer make a discision especially when it involves alot of money.
I honestly dont know how this company stays in business. If its this way from the very start one can only imagine what comes next.
We decided on another pool company and we are so happy. The owner wants my business.
