What startedWhat started out as our lifelong dream turned into a never-ending nightmare. We built the ultimate staycation destination in our backyard. A two level pool, infinity edge, waterfall, slide, grotto, swim jet, beach entry, separate year round hot tub, deck landscaping you name it we built it. We also built a 2,000 square foot cabana. The cabana, built by a different contractor, was just great and stood behind everything. Cipriano was a total different story. We had problems with things from day one. The upgraded pool finish we bought, the upgraded electronics with apps, the plumbing, the chemical system, and the grotto you name it and it had problems. Chris turned mean and nasty. He did some efforts to get things to work but never got them working. Then Chris refused to stand behind anything despite the warranty he gave us. He eventually was swearing at my wife threatening her. All this after we spent huge money with Chris and let him put our pool in magazines to advertise his business. We have since had to hire a second contract and spend lots and lots and lots of money to redo everything Chris did wrong but would not fix. I have never spent so much to get such bad results and have a contractor refuse to stand by his work or honor his warranty. He was rude and offensive.
