Four years ago, when we had our pool redone, I was very pleased with Environmental Pools, but since the install was complete, it’s been nothing but problems with the quality of the work. It all started when we opened the pool the following season. We had calcium bleeding through everywhere. It took a couple of calls but Andy (Sr) ended up coming out and helping us rid the calcium buildups initially. Later that year, we noticed two cracks in the corner of the pool, again few phone calls and Andy (Sr) came out and used a sealer on the cracks. The calcium continued to bleed through and it has never stopped. I’m constantly scraping and scrubbing it off. This season, when the pool was opened, we noticed chipping/holes in multiple spots. Again, after numerous calls, they finally sent someone out. They reported in the notes, “5 or 6 spots where calcium is bleeding through the walls. One chunk about half a golf ball size missing in floor of deep end”. He must have missed the other two holes in the shallow end.
For the last three months, we have called and emailed the owner Andrew Everleigh (I believe Sr. retired) to follow up on the visit and how they can make this right. It took over a dozen calls/email to get this response from Andrew…
“Jason
When the company installed this product for your years ago there were no spots. There is no warranty to wear and tear items or a damaged product that we did not do. I wish there a better answer but this is not a bi-product of any work that was preformed. My team did not drive golf ball holes into your pool floor and whatever caused this must of fell in a with great force.
If this was a bi-product of workmanship we had done it would have been an issue immediately not years after.”
Incredible how a company like this simply dismisses their customers concerns and puts it back on you. Drive golf ball holes into your pool floor…Really after four years?
I would not do business with this company if you are rehabbing an existing pool. All the research I have done points to the plaster not adhering to the substrate. It is clear the quality of this work is very subpar. While I know this probably wasn’t a huge job for Environmental, it was for us, and I feel like they had a quick hit and got out.
Awful experience.

Andy and his team at Environmental Pools have performed multiple installations for us on a variety of large and complex residential construction projects. I have been more than impressed with their quality of work, attention to detail and outstanding communication practices. I believe Andy and his team have set a new standard of excellence in their industry and I highly recommend their services.

As a Landscape Design/Build firm, we handle several pool projects every year, almost all of which have extremely high expectations and challenges to be solved. We have had the pleasure of working with Andy, Corey, and the rest of the Environmental team on numerous occasions, and from the beginning planning/ design phases of each project, all the way through project completion, our collaboration process has always been seamless, and the communication is second to none. Watching our projects come to life with their help is as fun and exciting as it gets, not just for our clients, but us too! Environmental is our “go-to” when it comes to any and all pool related projects!

We highly recommend Environmental Pools to anyone who wants a beautiful pool built with the highest attention to detail, quality, design and customer service. From the beginning, Andy shared our vision for the pool we wanted and his expertise and guidance allowed us to create the perfect modern pool in our antique farmhouse setting. He didn’t shrink from having to tear out our fifty year old concrete pool in order to put in the pool of our dreams and every person that he brought into the job was a true artisan. The team worked hard, were professional, and did an amazing job. Whenever we had a question, Andy called us back immediately. We were so impressed by their work that we hired them to service the pool throughout the season and we look forward to a long working relationship with them. We could not be more grateful to have such a beautiful pool, patio, and fireplace area to share as a family. Without a doubt, our new pool is the happiest place in our home.

Andy and his team at Environmental Pools are very skilled professionals. Andy is dedicated, provides great customer service, and knowledgeable about the industry. I was happy with the attention to detail Andy provided throughout the entire process. It can be stressful for the customer to install a pool and outdoor living space. Andy’s team alleviated the stress and assisted with every step (which included navigating through the town’s Conservation Committee). If you are considering installing a pool and outdoor living space, I would recommend Environmental Pools.

From design through execution, Environmental Pools did an exceptional job ensuring each stage of my project went smoothly, due in no small part to Andy’s consistent communication and the professionalism of the subcontractors he brought along. Their consideration of my time and budget was clear throughout the entire process, and their efforts to minimize inconvenience by cleaning up after each work day did not go unnoticed. I would absolutely recommend Environmental Pools.

Andrew and his team did a great job with our backyard oasis. From the design and planning stages to install and start up. They are extremely professional, hardworking and detail oriented. The pool and grotto came out perfectly. Now on to landscaping next spring. A big thank you to the Environmental Pools team.

I hired Environmental Pools to Design and install my custom pool. They did a incredible job and I am extremely pleased with how everything turned out. They were very professional and I highly recommend them.

Andrew and his entire team were great. They delivered on everything they were hired to do. Andy was always available and assisted as well as advised us with other trades involved in our new construction home. Their work product was spectacular and we would highly recommend Environmental Pools.

If we could give more stars we would. From first meeting to follow ups after, it has been an amazing experience and the result is beyond words.

Andy and EPI were professional from the beginning. Very thorough design and very flexible with our changes throughout he build. The entire team was great to work with during our project. I highly recommend EPI if you are considering a new pool or complete remodel like we took on.

Everything with Environmental Pools from design to execution is state of the art. Amazing designs and wonderful people to work with. I would absolutely recommend them.