Hired Perfect Pools to install a pool in 2019…after a brutally painful process of getting the pool done, all centered around HORRIBLE communication or simple NO communication, I was happy to be done with Perfect Pools. Unfortunately in 2021 my LED lights stopped working. No worry as I had a 3 year warranty with Perfect Pools…after at first being told by Adam Parker, owner, that they would come look at it, I was then told by Gary Pratt, not sure his role, that they would not and to call a 3rd party. I contacted them only to be told that they couldn’t come out. Eventually I found the authorized Jandy warranty provider that ordered the new lights and came to install. When they ran into a problem I emailed Perfect Pool 3 times to get assistance…NO RESPONSE! Finally i was able to get the company that maintains my pool to get the lights installed but of course it was on my dime! Perfect Pools STINKS!!!!!! Stay away….they will be very responsive up to the point they dig the hole….then….good luck getting a response!