We had Tony and the Swan Pools crew install a pool over the summer of 2015, but wanted to wait a full year before writing the review to see how things settled.
In short, we couldn’t be more thrilled. The pool exceeded our expectations and the team’s craftsmanship is top notch. Tony was super helpful during during all phases of the project. He not only designed the pool, but the hardscaping as well, and help us determine where we should spend that extra bit vs what we we better off not including in the project.
I’ve worked with a lot of contractors since moving into our new home, and most result in delays, change orders and general frustration and I’m pleased that we didn’t encounter any of that with this job. The process did take quite a while, but it was all according the what the initial plan was and we remained on budget.
Perhaps the most impressive (and somewhat surprising) thing is Tony’s communication and general responsiveness. He answers his emails within hours and I don’t think I ever heard his voicemail. Contrast this where it can take forever to get ahold of a contractor, I was really pleased in how quickly Tony responded to my emails and answered all of my questions quickly and throughly. Best part, even though the job finished a year ago, he still answers all my questions quickly (I often send him questions regarding the equipment or maintenance).
We’ve since recommended him to a number of our friends who similarly are very happy with their pool.