Be very aware that if you sign a contract for say PEBBLE TEC, that you have proof that they actually install PEBBLE TEC. In our case, this DID NOT happen.
Have contacted many times and they WILL NOT honor proof that they were to install this product. UNSCUPLIOUS!
If you want a pool built right, on time, and beautiful, you should to hire Randy and his company Symphony Pools. And if you need approval from the City to build your pool, especially if you live on a hillside, you are wasting your time with anyone besides Randy. Also, having worked with several contractors over the years on our pool, you can trust Randy to craft the right balance between cost and quality.
I have never had such a good experience with a construction project as I did with Symphony Pools. Every question I had was answered timely with enthusiasm to make sure I had all the information I needed to be comfortable with my decisions. In a world where too many businesses are all about cutting corners and the bottom line, Symphony Pools, Randy, Gary, and Brian are all about providing the best possible service and product for your needs.
We interviewed a lot of pool companies before deciding on Symphony Pools. We were impressed with Randy’s honesty, responsiveness, and professionalism and completely trusted him to embark on an expensive project we knew nothing about. We are extremely happy with the entire process and even happier with the end result. From the start, this company is very organized. All their costs are up front and there were no hidden surprises throughout. Each group of their workers, from the excavators, the plumbers, and plasterers were extremely professional and respectful. The project manager Gary was always pleasant and available to respond to our inquiries and requests. I have already recommended Symphony Pools to a few people and want to put in a good word for a job well done, and for making it a stress-free and exciting process.
We hired Randy and his team and could not have been happier throughout the entire process of them being in charge of our pool/spa build. Randy is so kind and professional, as well as his entire crew. They answered any and all questions we had throughout every step of the process. We felt like they truly wanted us to have the very best pool and spa possible and they delivered. The end result is a pool and spa that we absolutely love and use it every day. We cannot recommend this company highly enough.
We decided to use Symphony Pools to construct our pool. Randy and his team were extremely professional and courteous. They were on time, on budget, and gave us exactly what we were looking for. I truly appreciate the fact that Randy listened to what we wanted and was able to work within our budget. Everyone on his team always responded to us very quickly with any questions or concerns. We are really enjoying our pool and happily recommend them.
We had our pool put in by Symphony and they did a wonderful job. Randy free-handed designed it for the available space and it looks so good! They completed the job in 2 months which is a lot quicker than other pool companies. They were receptive immediately to concerns or questions. We feel the overall price was reasonable.
I would definitely recommend Symphony Pools. We love our pool!
We recently had our pool redone by Symphony Pools back in March of 2017. I am so impressed with the team over at Symphony. Randy helped us walk through all of our options and made the process very easy. Our pool was finished ahead of schedule and 100% on budget. The team went above and beyond. He gave our old pool from the 60’s a modern look and really transformed our backyard.
Working with Brian and Symphony Pools has been a great relationship for my firm. Having worked together on a number of projects with ZERO complaints from my clients, I have been impressed with their knowledge and professionalism. When they say they will be there –they are there!
I will continue to bring them into my projects as they make me look good every time.
To Whom It May Concern,
I employed Symphony Pools, Inc. to construct a residential swimming pool with an electric cover, spa, The company under the direction of Randy Bauer, CEO, did an excellent job and we are currently enjoying the pool and spa. Randy Bauer. CEO, and Gary Lewin, Project Construction Manager were very responsive when a need arose for a question to be answered or an educational tutorial on pool and equipment function and maintenance was indicated. They also recommended an excellent pool service company to manage the pool and pool equipment on a weekly basis. We are extremely satisfied and happy with the recommended pool service company, Steve’s Pool and Spa, Inc. They are doing a most excellent job of servicing our pool and spa. All in all we are very happy with the outcome of our pool and spa project and would highly recommend Symphony Pools, Inc., should you be considering a pool and spa project in the foreseeable.future.
Sincerely,
J. G.
