If it wasnt for the final product looking as great as it does after all that occurred, we would have given Duxbury 1 star. They installed a 2000sqft patio, coping around our pool, a retaining wall around our yard, and a 10ft fire pit plus 2 fire bowls as well. A large job for any contractor. Not sure if the pandemic had impacted the quality of their employees working but we had several mishaps throughout the life of the project including extensive damage (~$15k loss) to our (finished) basement due to the pitch of the patio they installed ended up flooding our basement. There is no excuse for a company of this caliber to miss the importance of proper pitch and drainage around a property. It took 3 months for them to fully fix the problem which ended up with us agreeing to deduct the amount it would take to fix the basement from our final invoice and hire a separate company to address it. The project also took 4 months longer than originally estimated since only 1 or 2 guys would show up (and hours were sporadic, usually 9-1pm with an hour for lunch – and no work on Fridays – some days they wouldnt even show up and there was no call or reason as to why), communication is terrible (they do not respond to emails or phone calls unless you pester them constantly), they overbilled us on 3 separate occasions (we kept records of all estimates and invoices and a good thing we did), they invoiced us separately for work we assumed was covered under other proposals (e.g., we received an invoice for patio stairs work 1 month after patio work was completed and was told this was not part of estimate), and they would do work without discussing or estimating cost of work. In some cases, the work did need to get done (like extending the retaining wall or patio to accommodate bad measurements from original proposal, but they would just bill you for it and expect you to pay without being consulted). We failed electrical inspection twice. They also planted 40 trees during the hottest part of July without hooking up the irrigation system first – as such, all 40 trees died within 3 days and needed replacement (done in early November). Again, another example of a professional company missing something so simple. When the irrigation system was finally installed, it flooded parts of our front yard and needed to be fixed again. The team also backed over and destroyed our mailbox (Walpole Woodworkers) and replaced it with some flimsy $20 one and would not respond to our claims. If we had to say something positive about Duxbury, the final product (when all these mishaps were finally fixed), looks amazing – a true oasis right in our backyard. I would also say Jay (owner), is a man of his word and did his best to address our concerns. If I had to do it all over again, I would ask for guarantees in writing about scheduling, number of workers assigned to your project, expected hours per day, and estimate of completion. When project went south, I was no longer a priority.

Jason was the best landscape designer and would highly recommend him And his company. He was very responsive to all of the question my wife and I had. He designed a backyard oasis for us. He design it to our exact liking and did exactly what we wanted. We were sold right away. The Gardeners and Jason’s team were very professional and very knowledgeable in the industry. Every question we had when they were on site the answered. Jay, the owner of the company, tan the project from start to finish. The project came out awesome. Jay’s son Matt was there to make sure the guys were meeting all the expectations we had. He was a great person to work with. They ended up giving us a backyard oasis that we were able to enjoy this whole summer long especially with what is going on in the world today. They did a pool, bluestone patio, coping,
Waterfall, lighting, irrigation, outdoor fireplace and fire pit, an outdoor kitchen, and pergola.we live in Weston Ma. Thank you over and over again. I would recommend this company to anyone who is looking for a high end landscaping job.

I cannot recommend Jason and the entire Duxbury Gardeners team enough. From the initial engagement and time Jason spent with my wife and I to create not just a pool, but an outdoor lifestyle; to the teams constructing the retaining walls, laying the patio or installing the lights and irrigation, everyone went above and beyond to ensure it was the best experience possible and provide a product that went above and beyond anything we could have imagined. The team did a great job managing each aspect of project and keeping my wife and I fully up to speed on what was happening next and taking into consideration any changes or tweaks we wanted to make (which inevitably came up often). If you are still not certain Duxbury Gardeners is right for you, I would highly recommend their website and reviewing the portfolio of work they have previously completed. Thank you again to the entire Duxbury team for transforming our backyard!

We are a busy family with several dogs. Maintaining our yard is hard enough, and the dogs tend to undo our efforts. However, over the last two years Matt and the amazing team at Duxbury Gardeners have managed to do the impossible through an extreme backyard makeover. Matt designed a patio area with lighting, a fire pit, a stone wall, and seating area that united our outdoor space in a more workable way by delineating areas for comfortable conversation, outdoor dining, nooks to curl up with a good book, and green areas for the dogs to play. The end result was delivered on time, within budget, and by workers who really cared about the end result, made suggestions that improved the project, and are a pleasure to be around. Additionally when a windstorm uprooted a major tree in our yard shortly after the project was completed, Duxbury Gardeners was the first to arrive to help with the clean up. Highly recommend with no hestitations!

I couldn’t be more pleased with Duxbury Gardeners.

I was looking for a design company that has the industry expertise, knowledge, and creativity to create an oasis in my back yard. The office staff was very helpful, designers were creative, and their landscaping team was a pleasure to have on my property. (I have found this to be rare in my past experiences)

When I returned home after the project was complete, I was reminded of how much they listened to what was important to me and executed perfectly. Today, I have a beautiful landscape design, cobblestone walkway, pond, and a garden space ready for planting in the Spring.

I have already signed my annual maintenance contract and referred DG to my employer so they can beautify their properties with the best.

Be careful. They do great work and of good quality, but the responsiveness, especially after the sale, is very poor. Our first project with them (pool patio, landscape, etc.) began in the Fall of 2017. While it was completed very late, they did a quality job, so we initiated a second project to redo the lighting around the pool in the Spring of this year. Here we are at the end of the Summer, and still no working lights around the pool. We went with a higher cost more reputable firm to avoid these issues.

I finally made the decision to put in a pool, I was so overwhelmed with everything that is involved. I’ve heard nothing but great things about Jason! So I gave him a call & he came out & listened to what I was looking for. he drew up an amazing plan, and I loved it right away! I made a few different changes & it was no big deal. Thank you Jason for telling me that it will all come together really nice & I should enjoy the project. He was right. the Duxbury Gardenders crew did a great job! Very nice guys & was done quickly! I Love my Travertine Deck! I would highly recommend Jason!

Outstanding…that is one word that comes to mind with our experience with Jay, Jason and the team at The Gardeners.

My wife and I found Jason here on Houzz and had an initial design meeting where we told him we were thinking of putting in a pool and the yard was a blank slate. He listened to exactly what we were saying, from ideas down to budgetary thoughts and came back with a design that was perfect after just a few small tweaks. Jason even took the time to work with our town hall to ensure whatever design he proposed would actually be acceptable. That willingness to go above and beyond was something that showed us the type of person Jason is, and the type of company you’re getting with The Gardeners.

Jason’s patience for client service and a clear love for design were traits that made him so refreshing to deal with. We knew down deep that unless things worked out perfectly in actuality, as the vision in his mind, it would bother Jason as much as it would any client!

The final design included a raised beam pool (Jason’s suggestion to help with grading), a fire pit, with a couple retaining walls built into the plan. Jason’s suggestions for the stone (both decking and walls), along with a general feeling for the proper flow and function of the design were perfect.

Once the project began, Jay was heavily involved in project management to ensure things were done timely and properly. The company and each of its staff absolutely exude quality; yet all have that easygoing demeanor that makes them so nice to deal with. Each and every guy on the team was clearly an expert in their particular craft, polite, ensured the job site was in great shape and showed the utmost respect to both us as clients as well as our neighbors during the project.

The Gardeners’ cut no corners and the finished product is a thing of beauty.

We started with a blank slate and an initial meeting with Jason…we ended up with a pool and patio area that would rival many resorts.

In short, Jay, Jason and team were all wonderful people, who put thought and passion into their work and we would highly recommend them for their services.

My wife and I recently put a pool in our backyard and hired Duxbury Gardeners to design our landscape. Jason Pontbriant designed a complete backyard vacation oasis and the skill and professionalism were second to none. The entire crew, Ishmael, Ebo, Elwin, Matt, and Claudio each brought their expertise to the project. The owner of the company was even often seen on the job site, most impressive. The workers were neat, efficient and most polite. I would highly recommend Duxbury Gardeners to anyone interested in a landscape project. Thank you Duxbury Gardeners, Jason and crew for our backyard paradise. You are the best!

Jason and the team at Duxbury Garners were fantastic. Jason was extremely patient with us as it took us 5 years to decide to put a pool in and add the style and landscaping that Jason suggested and we are so happy that we finally did it and only wish we did it earlier. Jason introduced us to the pool company who was fantastic as well. Jason worked with them so I didn’t have to worry about anything ! The pool is awesome but the hardscape and landscaping around the pool is what gets us all the complements ! I will go back Jason to help with outdoor kitchen and other suggestions that he made to us to complete our backyard paradise! Wouldn’t use anyone else ! Thanks Jason !

Quality company with excellent staff! I had the privilege of working with Jason Pontbriant, landscape designer/architect who was extremely personable and responsive throughout the entire project. Despite my changing aspects of the design from start to finish, Jason patiently worked with me throughout to achieve my long-held dream of owning a pool and awesome looking back yard. As I was starting with a blank slate and major changes including moving my septic and elevation work, it was a project with many moving parts. Continuously Jason worked with me to stay within my budget and offer a host of options for now and into the future. The project is on-going and I cannot wait to see what next year brings as I work with Duxbury Gardeners to add the finishing touches of stonework and landscaping. I would highly recommend them. They are true to their word, experts in the industry, and offer a finished product that you will love.

Our family wanted to update our aging pool and pool area, and really had no idea about what to do and how to get started. We contacted Duxbury Gardeners, and within a week Jason visited us and walked us through all the potential options. Soon after, we had a full draft of our plan, that fit to a tee what we wanted. A few months later our work was completed, which included an outdoor kitchen, fire pit, outdoor shower and a total pool deck. We couldn’t be happier!!

I would highly recommend the Gardners. From start to finish, their professional attitude and attention to detail made the whole process painless and easy. With only a general idea of what we thought we wanted, the designer developed the perfect landscaping plan for our front yard which included removing the plain bushes, adding colorful plants, trimming overgrown trees and adding a beautiful granite and bluestone walkway to tie in with existing hardscaping. The landscapers were thorough, punctional, polite and respectful. Neighbors we don’t even know now drive by and call out “Yard looks great!”. I would definitely use them again.

Words cannot express how happy we are with the outcome of our new backyard oasis! After coming highly recommended from our pool company (Easton Pool and Spa) we met with Jason from Duxbury Gardeners to design our pool, spa, fire pit, dining area and landscape. Jason was very friendly, down to earth and so easy to work with. Before we started all we knew was that we wanted a pool and spa. Early on Jason taught us (very tactfully) “a pool is just a hole with water in it” and it’s the unique features and surrounding landscape that will transform our yard into something special. After realizing our yard was on a slight down grade we needed to build a support wall which turned into our beautiful half moon seat-wall for the fire pit. Jason also introduced the idea of the raised beam for the pool to help with the grade but to also add to the aesthetics with the waterfall feature (something we would have never thought of and now LOVE). Our plot was tight with some tough restrictions due to septic placement etc. Jason created the most perfect plan maximizing the space we had. He was very clever in creating our outdoor space as a continuation to our home with a dining area and an entertaining area. Without trying to up-sell us he nicely talked us through the different options for pool decking, patio and stone options. He brought an iPad and was able to show us pictures to help us narrow down what we liked. He educated us on different types of stone and had samples of some for us to choose from. He worked with us on different options to stay within our budget. We have a phase two in the works for the future where we’ll add in a built in grill to the entertaining area. Jason and the crew helped us to get ahead of this next step by already placing a line in for gas to support our future built in. When we bought our furniture set for the fire pit Jason was very accommodating and refigured the design of the seat wall to fit the dimensions of set perfectly. Jason has impeccable taste and great vision and shares it in the most unpretentious way, a trait that we so appreciated! The team at Duxbury Gardeners carried out this vision flawlessly. From the owner Jay (also very nice and down to earth) to each member of the hard working crew this company was a pleasure to work with. I would highly recommend them!

John and I love our new entertainment space provided by Duxbury Gardeners. Jason was a pleasure to work with and we were very appreciative of the project being completed by the start of the season as promised. The overall look is stunning and we just love to spend time back there with friends and family. Thank you for a job “well done”!!!

Leslie/John Hardy
Harwich, MA