Be careful. They do great work and of good quality, but the responsiveness, especially after the sale, is very poor. Our first project with them (pool patio, landscape, etc.) began in the Fall of 2017. While it was completed very late, they did a quality job, so we initiated a second project to redo the lighting around the pool in the Spring of this year. Here we are at the end of the Summer, and still no working lights around the pool. We went with a higher cost more reputable firm to avoid these issues.

If it wasnt for the final product looking as great as it does after all that occurred, we would have given Duxbury 1 star. They installed a 2000sqft patio, coping around our pool, a retaining wall around our yard, and a 10ft fire pit plus 2 fire bowls as well. A large job for any contractor. Not sure if the pandemic had impacted the quality of their employees working but we had several mishaps throughout the life of the project including extensive damage (~$15k loss) to our (finished) basement due to the pitch of the patio they installed ended up flooding our basement. There is no excuse for a company of this caliber to miss the importance of proper pitch and drainage around a property. It took 3 months for them to fully fix the problem which ended up with us agreeing to deduct the amount it would take to fix the basement from our final invoice and hire a separate company to address it. The project also took 4 months longer than originally estimated since only 1 or 2 guys would show up (and hours were sporadic, usually 9-1pm with an hour for lunch – and no work on Fridays – some days they wouldnt even show up and there was no call or reason as to why), communication is terrible (they do not respond to emails or phone calls unless you pester them constantly), they overbilled us on 3 separate occasions (we kept records of all estimates and invoices and a good thing we did), they invoiced us separately for work we assumed was covered under other proposals (e.g., we received an invoice for patio stairs work 1 month after patio work was completed and was told this was not part of estimate), and they would do work without discussing or estimating cost of work. In some cases, the work did need to get done (like extending the retaining wall or patio to accommodate bad measurements from original proposal, but they would just bill you for it and expect you to pay without being consulted). We failed electrical inspection twice. They also planted 40 trees during the hottest part of July without hooking up the irrigation system first – as such, all 40 trees died within 3 days and needed replacement (done in early November). Again, another example of a professional company missing something so simple. When the irrigation system was finally installed, it flooded parts of our front yard and needed to be fixed again. The team also backed over and destroyed our mailbox (Walpole Woodworkers) and replaced it with some flimsy $20 one and would not respond to our claims. If we had to say something positive about Duxbury, the final product (when all these mishaps were finally fixed), looks amazing – a true oasis right in our backyard. I would also say Jay (owner), is a man of his word and did his best to address our concerns. If I had to do it all over again, I would ask for guarantees in writing about scheduling, number of workers assigned to your project, expected hours per day, and estimate of completion. When project went south, I was no longer a priority.

Jason was the best landscape designer and would highly recommend him And his company. He was very responsive to all of the question my wife and I had. He designed a backyard oasis for us. He design it to our exact liking and did exactly what we wanted. We were sold right away. The Gardeners and Jason’s team were very professional and very knowledgeable in the industry. Every question we had when they were on site the answered. Jay, the owner of the company, tan the project from start to finish. The project came out awesome. Jay’s son Matt was there to make sure the guys were meeting all the expectations we had. He was a great person to work with. They ended up giving us a backyard oasis that we were able to enjoy this whole summer long especially with what is going on in the world today. They did a pool, bluestone patio, coping,
Waterfall, lighting, irrigation, outdoor fireplace and fire pit, an outdoor kitchen, and pergola.we live in Weston Ma. Thank you over and over again. I would recommend this company to anyone who is looking for a high end landscaping job.

I cannot recommend Jason and the entire Duxbury Gardeners team enough. From the initial engagement and time Jason spent with my wife and I to create not just a pool, but an outdoor lifestyle; to the teams constructing the retaining walls, laying the patio or installing the lights and irrigation, everyone went above and beyond to ensure it was the best experience possible and provide a product that went above and beyond anything we could have imagined. The team did a great job managing each aspect of project and keeping my wife and I fully up to speed on what was happening next and taking into consideration any changes or tweaks we wanted to make (which inevitably came up often). If you are still not certain Duxbury Gardeners is right for you, I would highly recommend their website and reviewing the portfolio of work they have previously completed. Thank you again to the entire Duxbury team for transforming our backyard!

We are a busy family with several dogs. Maintaining our yard is hard enough, and the dogs tend to undo our efforts. However, over the last two years Matt and the amazing team at Duxbury Gardeners have managed to do the impossible through an extreme backyard makeover. Matt designed a patio area with lighting, a fire pit, a stone wall, and seating area that united our outdoor space in a more workable way by delineating areas for comfortable conversation, outdoor dining, nooks to curl up with a good book, and green areas for the dogs to play. The end result was delivered on time, within budget, and by workers who really cared about the end result, made suggestions that improved the project, and are a pleasure to be around. Additionally when a windstorm uprooted a major tree in our yard shortly after the project was completed, Duxbury Gardeners was the first to arrive to help with the clean up. Highly recommend with no hestitations!

I couldn’t be more pleased with Duxbury Gardeners.

I was looking for a design company that has the industry expertise, knowledge, and creativity to create an oasis in my back yard. The office staff was very helpful, designers were creative, and their landscaping team was a pleasure to have on my property. (I have found this to be rare in my past experiences)

When I returned home after the project was complete, I was reminded of how much they listened to what was important to me and executed perfectly. Today, I have a beautiful landscape design, cobblestone walkway, pond, and a garden space ready for planting in the Spring.

I have already signed my annual maintenance contract and referred DG to my employer so they can beautify their properties with the best.

John and I love our new entertainment space provided by Duxbury Gardeners. Jason was a pleasure to work with and we were very appreciative of the project being completed by the start of the season as promised. The overall look is stunning and we just love to spend time back there with friends and family. Thank you for a job “well done”!!!

Leslie/John Hardy
Harwich, MA

Jason and his team helped us to create a resort-like pool, decking, pool house, outdoor kitchen and landscaped yard. We were not able to be on-site and completely relied on Jason to plan and execute all aspects of the project. We would recommend Jason and his team to anyone who is looking to transform their property into a sophisticated and comfortable family gathering spot! My 24 extended family members never want to leave!

I can not express how much we love our new outdoor space. We had our doubts about doing such a huge project which entailed pool, spa, decking, and fire pit. This would not have been such an unbelievable positive experience if it was not for Jason at Duxbury Gardeners. He had so much patience working with me, listened to what I had to say, and had great ideas for making the space beautiful. He understood what the land needed from an engineering perspective and also what would look appealing to the eye. He was knowledgeable in all areas from the plants, shape of the pool, decking, etc. He gave us three different options that we could choose from to meet our wants and also our budget. He was always one step ahead of everyone that helped with the project. Jason truly transformed our back yard and we could not be happier. I also had the pleasure of working with Jay the owner and he could not of been nicer and down to earth. Highly recommend Duxbury Gardeners and I can not wait to start another project with them!

The company that was installing our pool recommended Duxbury Gardeners. When I told friends we were installing a pool they would ask who was doing the landscaping. On several occasions when I said Duxbury Gardeners they would say “we used them” or “my neighbor used them” followed by, “they do great work”. It is nice to receive positive feedback when you hire someone for a big project. And the Gardeners lived up to their reputation. Jason drew up a design that better than we could have imagined. Jay and the crew then did an excellent job in making the design a reality. Before, we rarely used our backyard, but now it is an extension of our home. I will be using the Gardeners for future landscaping projects.

We couldn’t be happier with the outdoor space created for us by Duxbury Gardeners! From concept design thru project completion it couldn’t have gone smoother. Jason was able to see our vision and make it happen. And the site crew couldn’t have been nicer. We highly recommend Jay, Jason, and the whole Duxbury Gardeners’ crew!
Bob and Karen K.

We recently used Duxbury Gardeners to design and build the most beautiful backyard oasis. Jason designed a gorgeous outdoor area around our new pool that included many sitting areas and a fire pit. Jay was also wonderful to work with and was the most hands on owner I have ever encountered – helping to build our gorgeous retaining walls. Their staff was very professional and timely. I would highly recommend this company to anyone looking to transform their outdoor living spaces into something phenomenal.

We hired Duxbury Gardeners to build a new walkway, patio and fire pit a month ago in our back yard. We couldn’t be happier with the way it turned out. They were completely professional throughout the whole process and did amazing work. It actually turned out even better than we had anticipated.

One person on their staff I’d like to point out is Jason, who is their landscape designer. When we started to consider doing this project, we thought we knew what we wanted to accomplish, but weren’t quite sure how to get there. Jason provided us with the vision we needed with the new landscape.

He initially came by and drew up a design which really hit on all of the key elements that we were looking for, even things we hadn’t considered like plantings and stone work. It impressed us because he was investing the time with the design before we had even committed to using them. Finally he spent an hour with us in their showroom talking through different ideas and suggestions. While there, we looked through the portfolio of projects that he helped designed and it became clear to us that he has a ton of expertise in landscaping. It really gave us the confidence to move forward with them.

Bottom line – We are completely satisfied with the work they did and we won’t hesitate to use them again for our next project.

We used Jason and the team at Duxbury Gardner’s to design and build an outdoor kitchen/living area. From design phase through construction they were great to work with. We went through several iterations of design as we were considering different options for the space. jay worked with us every step of the way and helped us create a vision for the space. The construction crew was also fantastic. With any major project there are things that come up and changes that need to be considered. They communicated great and worked with us from start to finish. Last but not least the quality of the stonework and install clearly far exceeds what you see in the market. Their masons and craftsmen are true professionals at their craft.

Would no hesitate to recommend them for any project.

We met with Jason from Duxbury Gardeners back in the fall of 2014 about our pool project. We were very impressed with his relaxed and congenial demeanor. After we discussed our wants and needs he put together a sketch of the project that was amazing. After a few tweaks we had a plan. After one of the worst winters in decades pushed us back a little, our project started this past May and was completed by the end of June and we were swimming on the 4th of July! Everything from excavation, pool construction, paving stones, landscaping, fencing, lighting, irrigation and carpentry was coordinated by Jason and Duxbury Gardeners in the most professional manner. We are extremely happy with the project and would recommend Jason and his associate contractors to everyone.

Dan & Jody Busa