We hired New England Landscapes to replace build a stone wall, stone walkway and replace our front lawn after many years of neglect. Rob impressed us from the beginning with the time he took to listen to our needs and come up with a design for our work. The two other vendors we interviewed did not take this step, so we weren’t clear about what we would be getting for the bid they submitted. Also, Rob listened to us about the type of materials we wanted to use. Once Rob and his team started the work, we were impressed with their professionalism and work ethic. We got to see the artistry of the stone wall being built before our eyes. They were courteous and respectful. The work was beautiful and completely transformed the way our front yard looks.
The only negative was that there was no ‘walk through’ when the project was completed – everyone just left without any acknowledgement that they were done. As a result we had to chase them down to get clarification on what to do about our new lamp post, and there were a couple areas that we thought were going to be done and weren’t, and which we would have liked to create a change order to finish the look.
