We had a great experience from start to finish! Poole’s Stone and Garden tamed a steep backyard hill that sloped toward our house. Sharon Poole developed a “wow-factor” design within our budgetary limits after listening carefully to our needs and desires. Husband Bruce executed a spectacular and expert implementation of Sharon’s design. The crew members were always pleasant, professional, and meticulous. The project began on schedule and was completed ahead of schedule. We are delighted with the results, and visitors always exclaim about the beautiful transformation of our previously unusable backyard.

We have used Poole’s several times in the last three years. They have done maintenance on existing hardscapes and landscaping, created new areas in our yard, and acted as consultants for lower maintenance plantings. Easy to work with, Sharon truly listens to what our style is, what our ultimate goal are for the use of the yard, and has been creative within our budget. Already planning for 2020 Spring projects with them.

We just completed a project with Poole’s Stone and Garden and the results were fantastic. We started with a very high-level concept of what we wanted to do with our new backyard design and Sharon took that, ran with it, and made the final design better than we could have ever imagined. She spent extensive time walking us through each decision point, why she was recommending a certain direction, but ultimately we felt entirely comfortable that the decision was ours. Then Bruce and team showed up to execute the project and did a tremendous job. They were at our house virtually every day for almost two months and were always courteous and professional to the point that the family missed them when they were gone! This project clearly demonstrated the value of going with a smaller, personal touch company as the attention to detail and quality were outstanding.

Poole was highly recommend to me by a friend who owns a landscaping company. My initial meeting with their rep was great! She was very knowledgeable and presented me with options to enhance my original design of a new stone walkway and porch that were within my budget. The installation was perfectly completed by masters. The result was actually more beautiful than I anticipated. The new stone walkway, steps and porch are the single best upgrade I have done since owning this house. It literally transformed the exterior view from the mundane to the unique and “customized.” I’m certain that this upgrade will be a positive factor to any prospective buyer when I am ready to sell. Poole is an extraordinarily proficient and reliable company and their approach is to offer uniquely beautiful ideas for even the simplest of projects.

It is with great pleasure that my wife and I write this letter of recommendation for Poole’s Stone and Garden, Inc. [hereinafter referred to as Poole’s Stone]. From our first interaction to the completion of our patio, they did a great job and, a year after the project has been completed, the patio is still our pride and joy.

From the beginning, we knew that our patio project was going to be expensive. So we interviewed and received estimates from three different landscape companies; all three had great reputations and referrals. From the start of our interactions, however, our interactions with Poole’s Stone stood out from the other two. Sharon Stone, head of sales, held a long meeting with my wife and me to look over our property and a rough drawing of our vision for the patio to better understand what we wanted. Only then, did she go in the back of the house and take pictures and make the appropriate measurements. After she was done, she told us she would prepare a drawing and get back to us within a week to go over the drawing to make sure that it reflected our wants. Within a week, she brought back a set of professional drawings. During our discussion, she made several very helpful suggestions that not only greatly improved the proposed product, but also, surprisingly, reduced its total cost. She then went back to her office and made changes to her drawing, sent us the revision along with and an estimate, which we signed and returned to her. Then she set up a date to start construction.

Sharon’s husband, Bruce, is the construction supervisor. He and five workers pulled up to the house early on the morning of the scheduled start date with several trucks loaded with stone and sand. The workers worked hard, were meticulous, and very courteous. They also worked long days and, if they took a break, it was for a short period of time even though it was hot outside. They worked hard for five straight days in transforming our unfinished, post-construction backyard into a well-drained, beautifully constructed patio. During every stage of construction, Poole’s Stone used top-quality materials and employed excellent construction practice. When a neighbor requested that the drainage from the patio be moved away from the border between our properties, Pool’s Stone immediately accommodated this request by moving the drainage to the center of the patio and extending it out as far away from the back of the house as possible without any change in the final price of the project. At the end of the project, Sharon met with us and went over the completed project. She made sure that we were satisfied with end result and went even further by following up with a phone call a few days later to make sure that our opinion had not changed.

So without hesitation, we would give Poole’s Stone an overall grade of “A” for constructing our patio. More specifically, their price was competitive with the other companies even though they offered much more in terms of the drawings, interactions, and construction practice. The quality of their workmanship, materials, and construction process was excellent. We are very proud of our patio. Throughout, both Bruce and Sharon were true professionals. They started construction on time and, once they started our project, they gave it their full attention until the project was completed.

In closing, it has been a year since the patio was finished. It still looks great and we are very pleased with it. We would definitely go back to Poole’s Stone for our next landscape project.

I asked Sharon to design a healing Garden which would be a small garden in the middle of downtown Frederick Maryland. We sat down and talked about what we would like to see in this garden and she came up with ideas and we talked back-and-forth and she came up with a beautiful design. It had fragrant shrubs and trees and plants and a little path the children could go down and walk through the garden and a bench to rest on. This is a beautiful inviting little park that people love to just come in and sit down and rest and think and enjoy. Children come also to this park and enjoy it. I must say that if you ever want a thoughtful caring Designer, Sharon will listen to what you want and will come up with how beautiful plan to meet your needs. She’s a wonderful woman and designer.

Sharon Poole did such a good job in designing and implementing the plan for our front yard. The plan was to remove the lawn and replace with ground cover. The lawn was transformed with ground cover, large stones, a stepping stone path, beautiful shrubbery and trees, all of which looks beautiful. In addition, Sharon incorporated many of my own plants which I have nurtured for years. There is now no need to mow grass. The final result is wonderful, and I feel confident in referring Sharon Poole to others.

I would highly recommend the team from Poole’s Stone and Garden to any client, job large or small. Our backyard was complicated, sloped, and abutted to woodland. They were the first vendor to really understand our desire for a refined yet natural landscape. With tastefully done tiered patios using natural stone, stone columns fence/gate at entrance, resurfaced deck, water features, carefully placed rocks/boulders, we couldn’t be happier with the outcome. Bring on summer!