Thank you to everyone on the staff members for helping make our dream of a pool come to life. We presented superior with our requirements and Ben was right in the right spot. They provided us with all the price upfront, with without any hidden charges. Their focus on detail is impressive throughout the entire process. If you are looking for a high-quality pool that is exactly what you want, I would recommend making contact with superior pools!! Thank you Rusty McCord

Superior Pools of Southwest Florida exceeded our expectations, we went to there office, met with our designer “Dani”, she explained the entire process and timeframe from beginning to end. It’s 30 to 45 days from digging the whole to water in the pool. We did check with other pool builders in the area and they told us it would be a minimum of 10 to 12 weeks and they use all subcontractors. Superior pools has all of its own staff. If we had a question they were more than accommodating, there was never a day that went by that someone showed up to do some portion of the build. We were so impressed that we now have there weekly pool service to keep everything looking like new. From our designer Dani to construction manger Larry to our pool start up/pool school manager Josh have all be awesome. It feels like we are part of the Superior family. Thank you

The Superior Pool installation project began in September. 2019 following visiting the office located in Port Charlotte. Ben Cook was our Design Consultant , and we reached an agreement on a start in mid-November. It is important to note the fact that Superior Pools is NOT responsible for the scheduling of any landscaping or final work that has to be completed. We hired a recommended landscaping firm, and they were able to get the landscaping completed quickly. Larry Lipke managed the construction phase, and all employees were well-informed and friendly. The construction went smoothly as the swimming pool became fully ready to open in February 2020. All construction-related defects or problems were addressed promptly by the follow-up crews. Josh Kline handled the start-up and later transferred the responsibility the task to Pat Kline. Corey Ellis was our first Pool Service Technician, but Covid-19 triggered an employee shake-up, and we are currently working with Scarlett Jackson. Both of these people are excellent and the equipment that helps make the work possible is reliable. Overall the project’s size can cause a mess for a time, but it’s is totally worthwhile.. Happy customers

We had a pool built by Superior Pools two years ago and love it! The people have been great to work with. Ben worked with us on the plans and came up with exactly what we wanted. Their workmanship and crews are excellent and they had the pool installed in 30 days. The owner John cares about the customer and continues to follow up with us to make sure everything is ok. We have had a couple of small issues recently and Pat Kline took care of them right away, he has been awesome to work with. This was our first experience with a pool and we couldn’t be happier and look forward to many years of enjoyment! We highly recommend Superior Pools to anyone who is thinking of building a pool.

We chose Superior because of the positive reviews from customers. It’s not the cheapest option however they kept their promises and constructed an amazing pool in just 40 days from the moment of breaking ground to a swim-worthy pool. The design process was easy and gave us a variety of options and let us get precisely what we wanted. professional and well-organized teams of artisans. One issue that I noticed was addressed to my satisfaction. We are totally content.

Been 2 years since Superior Pools built our dream pool after collaborating with them on the design. We continue to be extremely pleased with the pool, using it almost daily and take advantage of their pool service to ensure proper maintenance.
After seeing neighbors who have used other local pool companies, it is apparent that Superior Pools has robust defined processes from initial sales, design, install, warranty support, and on-going pool service and maintenance that others are missing. They also use in-house resources to deliver a consistent high quality product in a much quicker time frame than their competitors. If you are considering installing a pool at your residence, I highly recommend you contact Superior Pools.

The decision was not made quickly; we talked about pools, created spreadsheets, and spoke to neighbors…then we contacted four different companies for pool services. We were informed that Superior was likely to cost the highest, however, when I added each component to the spreadsheet (the equipment to be utilized,) everything was on an inferior quality to the other companies.
We discovered that Superior does not have a large number of subcontractors, it played a role in our choice.
Each step of the process was completed on time, neatly cleaned up and Superior exceeded our expectations. to exceed our expectations. We could not be more pleased or think that our choice wasn’t the best decision.
Thank for you Ben, Josh, Superior Pools for taking such great treatment of our needs. You were fair, honest and, most importantly, SUPERIOR! !

My wife and I had a pool built two years ago and we’re so glad we chose Superior Pools. Constructing a pool is one of the few things one does that is literally cast in concrete. This was our first pool so we were very careful selecting the design, the deck material, the pool equipment, and most importantly, the builder.

After interviewing a number of pool builders, we realized there are important characteristics that distinguish one from another. Some builders don’t provide 3D drawings, for example, claiming such diagrams couldn’t be used for construction purposes. Turns out, not true; they just didn’t want to buy the pool software and associated graphics computers, both of which are quite expensive. Other pool builders told us they don’t make equipment warranty claims on the customer’s behalf. One builder told us not to worry, they would tell us exactly what to say so the warranty claim wouldn’t be denied by the manufacturer. Another pool builder was able to produce 3D drawings but didn’t want to spend the time needed to finalize the design. We later learned he got in trouble with the County for lying about pool permits.

We discovered most pool builders use sub-contractors, which at first, seemed fine. Turns out sub-contractors are independent and can be difficult to schedule, resulting in construction delays. We have a neighbor who used a pool builder who had no in-house staff at all. His subs took over a year to complete the job. Afterwards, that builder didn’t answer the phone when it came to service.

My wife and I learned that travertine distributors don’t guarantee quality and color, often delivering broken pieces or pavers that don’t look like the showroom samples. Most of the pool builders we contacted warned us they would not be responsible for travertine; we had to accept it as delivered and pay for replacements if the recommended extra 10% wasn’t sufficient. Nor would they be responsible for travertine settling after a few years, as it typically does in Florida; we would have to pay for it to be reset when the time came. The more questions we asked, the more we realized we had concerns one typically doesn’t come upon until after the contract is signed, which of course is too late.

We happened upon Superior Pools in the Pool and Spa News annual list of top 50 pool builders nationwide and learned they were ranked #1 in customer service. We met with the owner, Jon Krawczyk. He has old school values – integrity, commitment, honesty, personal relationships. When we expressed our travertine concerns to Jon, he replied “Don’t worry. If it isn’t what it’s supposed to be, I’ll make it right, at my expense”. “I’ll treat you as if I were building my own pool”, Jon told us. And he did.

Our pool consultant, Ben, worked with us in finalizing the design. There were many iterations which were easy to conceptualize with the 3D color drawings. Using Ben’s computer, we were able to look at our future pool and deck from many different angles. Ben was able to show us in real time how each change looked. He not only had this state-of-the art technology at his disposal, he gave us as much of his time as we needed; a benefit not provided by his competitors. The end result was a beautiful pool, spa, and sun shelf that came out exactly the way we wanted.

Our pool was completed in four weeks, as promised. Having their own crews on staff allowed the various construction phases to be scheduled with no delays, a feat I understand that isn’t commonplace in the industry. Superior Pools maintains a good working relationship with County building departments and expeditiously scheduled the various required inspections, all of which passed without a hitch. We had several issues during the first two years, and Superior Pools promptly made repairs and dealt directly with equipment manufacturers on warranty claims. They were the only builder that took responsibility for travertine, replacing all unsatisfactory pavers at no additional cost to the customer. When the travertine pavers later settled, as anticipated, they reset them, replaced the ones that cracked, and power washed the deck, again without additional expense.

Jon stands by his work and wants his customers to be happy. Jon’s sales, construction, and maintenance staff are a reflection of his values. They went out of their way to provide excellent customer service. Superior Pools is not the low-cost builder. In fact, they’re more expensive than their competitors, BUT the integrity and exemplary support exhibited to us was well worth it. We consider it an investment that pays handsome dividends.

Jon likes to make a deal with a handshake. When you get to that point, you’ll know you made the right decision.

The pool we built with Superior was everything building an apartment with Lennar was not. Dani was awe-inspiring in educating us about building in Florida and helping us with creating the pool we had always wanted. The construction and program management was amazing. We were aware of every week when something was about to happen , and the work and the materials were top-quality. Chris was extremely helpful in assisting us to understand the reasons behind how things were completed. Absolute Aluminum build a top quality enclosure. Then Josh was extremely helpful in opening the pool and informing us on operation and maintenance. We are absolutely thrilled with our pool!

The entire staff from beginning to finish was
Incredible . This is the most amazing my pool has ever had all the things they could do they did
God bless you! most excellent hotel in town
Thank you for your time.
Julio&terri

We chose Superior Pool based on their reputation for providing a top quality product, excellent customer service, and a guarantee of 40 days project completion from beginning to the end. Superior Pool exceeded our expectations in all those areas. Additionally, the majority of the Superior’s employees are employed and we weren’t looking for pool companies which subcontract almost everything. We are extremely pleased with our spa, pool and lanai. It is an amazing neighborhood. The service is top-notch and the staff were responsive and professional, and they were able to get the task done in less than 40 days. The entire crew was like well-oiled machines . The team members work well together and we were awestruck by the professionalism that was displayed by the workers who were friendly and professional. Dani was the designer. She was a pleasure to work with and had excellent designs and was able to follow the project from beginning to the end. It was also enjoyable to collaborate with Larry who was the project manager and Anthony the General Manager.

Superior Pools, is just the word that means “Superior” throughout every aspect from beginning to end.

When I made the decision to build an outdoor pool, I talked with three Fort Myers area pool builders and two of them attempted at “hard shut” me with their fast-talking and up-selling, with poor listening skills and communication.

When I met with Spencer He was listening to my needs, asked me good questions, and provided feedback that was merely education to help me make informed decisions. After we had agreed on the style and cost I was not hesitant to sign. From start to finish the pool took about 70 days, and the timeframe was in sync with the expectations that were established. In addition, I had an extremely busy travel schedule during this time, and Mike could not be more accommodating to communications, photos and even answering my questions promptly.

We picked Superior Pools to build our pool due to their excellent reviews and a good reputation. They also made us feel at ease on the first meeting. We are extremely satisfied with the service we received. We received everything we wanted without any surprises.
This is the first time that we’ve owned a pool , and we really did not know how to go about it. We knew that going into the process that we had a specific amount to spend and were operating an extremely tight budget. We would had thought about more the water features and what the approximate monthly cost could be for weekly maintenance.
One of my favorite aspects of the process was towards the end of the process when everything began to blend using the colors we’d selected. Through the process, all of our concerns and questions were addressed quickly and efficiently. Superior is a company that has experts who work for them. They they are highly skilled in the construction of pools.
Michael Sowerby is an extremely skilled person when it comes to designing our pool and offering suggestions to make the pool as beautiful as it could be. Michael Sowerby doesn’t make you feel pressured and gives informed suggestions throughout the design process.
We were very pleased by Daniel Manzano. His understanding of how our pool functions and how it should function and also describing the rules and regulations to keep our pool clean were extremely helpful. Daniel & Michael are truly an asset to Superior Pools. We are extremely grateful that we had the chance to work with them, and Superior Pools.
I would suggest Superior Pools to anyone thinking about building a pool.

From beginning to end, the entire process was easy and clearly explained. There were very few issues throughout the whole process. We had constructed an outdoor pool with another company in our previous home and chose to go with Superior this time because of the high quality of work as well as all the fantastic suggestions we came across. We are thrilled with the outcome. It’s the perfect for our home that we will never leave. Mike as well as Michael were very easy to work with at any time we needed to ask a question that was addressed.

SuperIor was the contractor who was brought in to correct what two local so called pool contractors had done wrong. Both were fired , and they were paid for our mistakes. Superior was recommended by the company that provided the complete renovation of the spa and pool. From Anthony who consulted and managed the work to Geraldo who designed the most intricate of details They were quick clean, professional, and respectful. They adhered to the entire agreement. They’re a shining star in the sea of trap rocks in the construction business.