We’re have enjoyed our Claffey pool now for 5 months. We chose to wait to see how things went so we could honestly address all aspects of the process. Please let us begin with the design process.
We were fortunate to work with Shelley Claffey, one of the principles of the company. Shelley and her entire team were extremely patient with us. They worked with us for six months to ensure we had the ideal plan. They patiently explained and repeated explanations as needed throughout the six months. They made numerous changes, suggestions for cost cutting measures and helped us to create the ideal plan.
We had two different superintendents during pool construction, Pete followed by Ryan. Pete handled the first half and Ryan the second. Both gentlemen were extremely professional. They explained the process and what to expect regularly. They helped coordinate on site changes with the contractors, which is helpful as English is many of the contractors’ second language. Be sure to verify the work done to your building plan each week. We found too little back fill soil was ordered. This was corrected by Pete. We were glad we verified against the plan. Ryan was exceptional teaching us and re-teaching us “pool school”.
Any and all maintenance issues(very few) have been fixed swiftly and satisfactorily.
Recommendation – Contract with Claffey Pools. We received quotes from other “top 50 in the US” pool builders. No one compared to Claffey’s professionalism and product. They will build your outdoor recreation area to perfection and can work with you to be within your budget.
