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Pool Environments, Inc.

Plano,
TX
4.60
4.6/5
25 Reviews
DFW’s Luxury Outdoor Environment Design/Build Firm, 11X Best of Houzz

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Business Details

Pool Environments, Inc.

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(972) 576-9773

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Reviews for Pool Environments, Inc.

Key Residential
5.0
5/5
Pool Environments, Inc.

Key Residential has recently completed a new home construction with a fantastic poolscape created by Pool Environments. We have had the opportunity to work with Randy Angell and Tom Rozell on many projects over the past few years. Whether we’re doing a custom new home construction, renovation or outdoor living addition, they are able to create wonderful spaces that are seamlessly integrated into the home’s landscape and overall design aesthetic. We pride ourselves on building positive and long-standing relationships with our trusted trade partners and are happy to count Pool Environments among them.

May 13, 2013
Southwest Fence & Deck
5.0
5/5
Pool Environments, Inc.

Southwest Fence & Deck has been building a reputation for desiging and buildling the highest quality outdoor living spaces in the DFW area for nearly 30 years. After seeing many partners in our industry come and go through the years, it is a rarity to find another company that has also built a solid reputation and values the client experience, like Pool Environments.

Any opportunity to work with the team at Pool Environments is a pleasure. Customer service is their utmost priority and it is apparent when speaking to previous clients. All team members are involved in various associations and remain ahead of the curve in terms of best practices and innovative functionality and design. The design team is extraordinarily creative – any idea you can imagine (and those that you cannot) can be brought to life by the team at Pool Environments. We look forward to continuing to collaborate with this exceptional company.

March 21, 2013
George Lewis Custom Homes
5.0
5/5
Pool Environments, Inc.

Pool Environments has been building pools for my finest residences for over 30 years. Their photo album is amazing as is their list of references.
This is a very experienced top quality operation.
George Lewis

February 26, 2013
Elizabeth & Todd Miller
5.0
5/5
Pool Environments, Inc.

Chris and his crew with Pool Environments built our beautiful pool! We couldn’t be happier with their service and work. They listened to our design ideas and created a design that went perfectly with our transitional home. They even recommended cost effective materials that created a similar look to the original more expensive design we originally had. They even gave us design advice when we inadvertently picked a tile that didn’t work with our house decor. After reselecting we can’t imagine it any other way! We highly recommend this company!

March 7, 2017
Archiverde Landscape Architecture
5.0
5/5
Pool Environments, Inc.

Pool Environments is one of our preferred pool builders. They offer tons of invaluable technical and cost savings advice when we are designing a new or unusaul pool or fountain. During construction, Pool Environments consistantly does what they say they are going to do and they quickly remedy any minor problems that are inherent to building a water feature. Unlike many pool builders, pool environments has a friendly, professional staff and a legitimate office. I know help is only one call away.

January 22, 2013
Enrique Ruiz
1.0
1/5
Pool Environments, Inc.

I hired Pool Environments initially to my pool, deck and BBQ area because their pictures on Houzz look awesome. They were more expensive but I took a chance. Initially they estimated mid-January to complete the project but the work wasn’t finished until beginning of April. The work was going for the first 3-4 months until the concrete was applied to the pool after that the other just dragged on and meanwhile our backyard was all mud for 10 months. I had to spend $5000 in new grass and $3000 in broken sprinklers and pipes. Regarding the BBQ they didn’t even wanted to install the sink I requested, they just left it to me to figure it out. I’ve should have hire a professional for outdoor kitchens.
They did OK job on the pool but even then the control panel still having issues controlling the lights. I wouldn’t recommend them to do anything else. Also if you hire them make sure the sprinkler & grass is included in the quote or they will just be careless of anything is not on their dime.

April 8, 2016
jmail1
5.0
5/5
Pool Environments, Inc.

We hired Pool Environments to design and build a modern pool and backyard area for us. Randy Angell was our combination sales/lead designer and spent a good deal of time at the beginning of the project listening to our needs. Our backyard isn’t flat and required a bit more in the way of design than your average yard.

Randy presented us with his initial design within a week of the consultation and we immediately knew we’d chosen the right designer. Randy’s 3D model made the design come to life.

I won’t go into all of the details of the construction phase other than to say that Pool Environments is a well-oiled machine. My wife and I are both project managers by day so it is our nature to micro manage. While this wasn’t required, the crew at Pool Environments dealt with our personality quirks and over-explained everything that was happening along the way.

I don’t think there was a sub-contractor that had been with them for less than 10 years. All of the subs were familiar with each other and enjoyed working together.

Our project involved an awning (SW Fence and Deck) and landscaping (Knight Design and Consulting.) The total time from design to completion was approximately three months.

I could go into much more detail than this but all you really want to know is whether we’d use them again. I can give them my full recommendation without hesitation or caveat. Nancy, Phil, Randy, Marc and their whole team is first class in every way.

December 18, 2012
Holmes Builders
5.0
5/5
Pool Environments, Inc.

We have worked with Pool Environments for several years on a variety of different projects. They are some of the best in the industry. They are respectful and professional on the job. They are truly custom, creating pools that are unique and a perfect complement for the home. They have great design suggestions and they know how to build a pool that will last. Sadly, this isn’t something we can say of every pool builder we’ve worked with. We would highly recommend them for anyone looking to add a pool to their home.

January 19, 2015
Rosewood Custom Builders
5.0
5/5
Pool Environments, Inc.

We have worked with Pool Environments on several project in the last 5 years. They are extremely professional, budget conscious, and design experts! There have been several clients that went though interviews with several pool companies before deciding to use Pool Environments bc of their design capabilities and creativity. We could not be happier to have the opportunity to work beside them in creating beautiful properties in Dallas TX.

-Rosewood Custom Builders
-Luc Carol & Chris Dauwe

November 19, 2014
Thomas Coulis
5.0
5/5
Pool Environments, Inc.

Our home was built in a zero-lot line, gated community in South Frisco about 12 years ago. The original owners had a custom pool/spa combination designed and developed very soon after the completion of the home itself. Over the past 12 years, the original owners and I maintained the pool very well and, as a result, it had held up remarkably well for its age. The pool did not require immediate renovation or repairs of any kind when I decided to pursue an elective renovation project with PE. Even though I already knew this assessment to be true, the PE contact I worked with, Mike Sparks, was very honest and upfront during our first consult by independently stating that nothing required immediate attention or renovation.

I decided to pursue an elective renovation on the pool to update the tile line, stone-based water features, aging (but still functional) original plaster, and many pieces of the pool equipment. The pool’s design, which was not structurally altered during this reno, is a 17k gallon raised wall spa/pool salt water setup with Oklahoma flagstone coping and a surrounding stamped concrete/flagstone deck. A raised wall existed as a continuation from the spa along the back of the pool edge which had sheer descent water features originally plumbed.

The full scope of the renovation was to strip and recolor the stamped concrete decking, replace the vertical raised wall original soft stone with flagstone, replace select pieces of coping, replace aging stone on a grill center, replace standard water line tile with a glass mosaic block tiling 1×1, replace original white plaster with a blue quartz finish and inlay glass tile edging along stairs/ledges/seats, change sheer descents to stone scuppers in back wall, demo existing equipment, pour new concrete equipment/storage pads, install/plumb/configure all new pool management equipment, and seal all concrete and stone surfaces.

Overall, I was very satisfied with the project and would hire PE and Mike Sparks again to complete major renovation work. I interviewed more than 8 highly-rated, pool renovators in the metroplex, and Mike clearly stood out from the rest. I had all but decided to put off the project to next year until I had a chance to get a bid from PE and understand their approach and how they would manage the attention to detail that I sought. PE has a very strong reputation in the Dallas market and I had a very particular requirement set for the project. While my project was relatively small to many of the projects they undertake, I was able to have many of the same contractors used on their most expensive pools work on my project. Mike ensured his contractors were held accountable for delivering against the high standard I expected and that rework was completed as required. Mike also made sure I understood that PE would stand behind the commitments made, even if it wasn’t done right the first time and required alternate contractors to correct. Let me clearly say, this is -crucial- when undergoing a major project because issues will arise; it’s not a matter of “if”, but a matter of “when”. I was always able to reach Mike by phone, day or night, with concerns on the project as they arose and he made sure I understood the plan ahead at all times. While there were some timing delays and a few issues requiring rework, we worked together to solve the problems that arose and ultimately got to a very satisfactory outcome.

The project was completed, the pool and spa look amazing, and am very pleased with the end result. I do not believe that most of the other contractors I interviewed would have demonstrated the same level of commitment and consideration to detail and for that I am very appreciative of Mike and PE.

October 26, 2014
C CH
2.0
2/5
Pool Environments, Inc.

I am sure for those the Pool Environment SELECTED to work with their experiences are nice and the end products are beautiful. However, for those they do not care to work with, the experience is less then desirable. I paid and had my backyard and pool master plan designed by another architecture firm. When it is time to interview pool builders, I contacted Pool Environment to look at my project and give me a bid on the project. My project is no where a cookies cutter pool and backyard project, and the style of the design is very close to the contemporary style that Pool Environment presented here on Houzz. So, I thought it was a good fit, and set up a meeting with the designer from Pool Environment. The gentleman was very nice in person, and he seemed to like my project, and he said that he was happy to put in a bid on my project. A few weeks gone by, I heard nothing from him. I followed up once through email, and the response was that he will check with the estimator and get back with me. That was last time I heard from Pool Environment. For such a GREAT company, I think that they definitively need some training on being forth coming. I have no problem with them telling me that “we are sorry, but we are not interested in your project because …….”, but I have difficulty in understanding the lack of curtesy to even let me know that they are not interested in my project. I wish Pool Environment the very best in continuing to be a great pool builder as they are. However, for them to stay great and be truly successful, there are still lessons to be learned.

July 31, 2014
eldebrang
5.0
5/5
Pool Environments, Inc.

Simply stated, if you want the best then hire the best. Working with Randy Angell, the designer, and the whole team has been a truly fantastic experience. Prior to contacting them we had searched some of the top pool hardscape and landscape companies in the area and had met with a few of them. We then met with Randy from Pool Environments and it became clear after the first design images were sent over that he is an artistic genius and that this company is head and shoulders above all of the companies in the area. The company as a whole operates like a family and you can see the love and passion they pour into all elements of the renovation from design to finishing. My wife and I are perfectionists and have a very tough time finding that which is exactly right for us. We went through 10 design iterations and Randy and the team never once got frustrated. It has been a true pleasure and, in the end, we have a backyard that belongs in a design catalogue. Kudos to Pool Environments!

June 24, 2014
Artful Pools Design and Consulting
5.0
5/5
Pool Environments, Inc.

Pool Environments is a great team of dedicated professionals that all others strive to achieve. They have lead the industry in implementing and utilizing technology solutions to manage their clients projects to achieve greater customer satisfaction. The stars and the ratings show.
Mark Pool Pro Office

June 11, 2014
brifalco
5.0
5/5
Pool Environments, Inc.

Just wanted to take a few minutes to express our appreciation to the Pool Environments team for an amazing backyard experience! Thanks to Houzz who led us to discover Pool Environments, we were able to quickly dismiss several other contractors reconfirming our satisfaction and excitement in selecting Pool Environments for the job! The team not only listened to what we wanted out of our new pool and outdoor living space, but added every extra detail to create a design that we could’ve never imagined without them! Who would’ve known that our backyard would look so good with an all glass blue tile pool, with a sunk in hot tub that seats more than 8 and a wet deck! Not to mention the amazing built in fireplace with a contrasting blue glazed backsplash on top of a sleek glass fireplace! All tied together by amazing patio and landscape design, that leads right up to the outdoor kitchen!
From their extremely creative design team, caring and knowledgable administrative staff, to their very dependable contractors, Pool Environments has a solid home base that made this experience that much more luxurious and enjoyable!
It’s been 4 months since our pool and backyard have been finished, and we have enjoyed everyday of it!
Thanks again Pool Environments! Looking forward to working with you on our next home!

Thanks again Tom, Randy, Nancy, Phil and the rest of the Pool Environments team for making our backyard into the suburban resort oasis it is today!

With warm regards,
Brian Falco & Nathan Mulder

October 15, 2013
The Plant Concierge
5.0
5/5
Pool Environments, Inc.

Working with Randy and the Pool Environments crew has been an amazing experience from start to finish. I truly have enjoyed working with them on multiple projects for my clients whom could not have been more ecstatic with Randy’s design and Pool Environments execution. I would Highly recommend them for any of your future projects!

Thomas Fancher
The Plant Concierge LLC

October 10, 2013

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